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Call Center

The CATI is ‘IN’ our bag

Our CATI center equipped with integrated telephone and computer systems, trained callers, cutting-edge CATI software and conversation recording make us the number one choice. Our call centre service offerings include:

  • Supplier Management: SCM and voice-enabled CRM
  • Customer Support: Quality-driven help desk functions for products and services
  • Sales Lead Generation: Voice-enabled customer acquisition by quality-driven, trained tele-callers
  • IT help desk: For IT products and services
  • Rigorous call quality assurance process: Auditing performance of customer executives of call center by listening to recordings
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